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📜 Order Confirmation & Refund Policy
Please review your order carefully before completing your payment. Once your order has been confirmed and the top-up process has started, the payment cannot be cancelled, refunded, or reversed. By placing an order, you acknowledge that you have verified the selected product, package, and Free Fire UID.
If you have any questions about a product or package, please contact our support team before making payment. We recommend confirming your purchase decision before submitting your order.
Important: When making payment through eSewa, Khalti, IME Pay, ConnectIPS, or Bank Transfer, please do not write "Top Up", "Diamond", "Free Fire", or similar gaming-related remarks in the payment message or remarks section. Leave the remarks field blank unless instructed otherwise.
Thank you for choosing Punama Gaming. We are committed to providing secure, genuine, and reliable gaming top-up services across Nepal.




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